Blackbury TravelLuxury cruise specialists

Beyond cruising

Crystal Serenity alongside in port, her white hull and tiered decks seen from the quay

ResearchLines, ships and destinations, in detail

Cruise line

Mid-size shiparound 600 to 740 guestsTraditional, service-led luxury

Crystal cruises

Two mid-sized luxury ships of around 600 to 740 guests, relaunched in 2023 with fewer cabins and more space per guest.

Photo: Rob Mitchell · CC0

Crystal returned in 2023 under new ownership with two refitted ships, Crystal Serenity and Crystal Symphony. Capacity was cut so suites could grow, the service style is attentive and traditional, and the itineraries are long and port-rich.

Crystal was for years the name American luxury cruisers mentioned first, and the relaunch kept what people loved: a butler for every suite, a formal main dining room with Nobu Matsuhisa's Umi Uma on board, and a crew that remembers your name by day two. The refit removed cabins to make larger suites, so both ships now carry fewer guests than they were built for.

For grandparents who cruised Crystal in the past and want the same feeling with better suites, it is an easy recommendation. For families with young children it is less natural: the ships are elegant and adult in tone, and children's facilities are modest.

What's included

  • Butler service in every suite
  • Wine, spirits and soft drinks
  • Specialty dining including Umi Uma
  • Wi-Fi and gratuities

Ships

2 ships in the fleet. See the fleet, ship by ship

Best for

Families
★★
Grandparents
★★★★★
Couples
★★★★
Children
★
Food
★★★★
Formality
★★★★Elegant
Adventure
★★

Blackbury Travel's editorial opinion after comparing the lines for the parties we plan for. Not an independent rating, a supplier claim or a customer review.

The ships

The Crystal fleet, ship by ship.

2 ships: 1 written up ship by ship (suites, dining, children, grandparents, accessibility, our verdict), a licensed photograph of each one we have pictured, the rest by name. Tell us which you are drawn to and we will say whether it is the right one for your party.

  • Crystal Symphony

On board

On board with Crystal

Four honest notes, in our words, on the things people ask us about most.

Suites
After the 2023 refit every cabin is a suite with a butler, from around 25 square meters up to the Crystal Penthouses. Single-occupancy Solo Suites exist on Serenity, which is rare at this level.
Dining
Waterside is the main restaurant, Umi Uma by Nobu Matsuhisa is included at least once per voyage, and Osteria d'Ovidio serves Italian. The food is good rather than the best in class.
Facilities
A ballroom with a dance floor and gentlemen hosts, a casino, a cinema, a large spa and fitness room, and a lap pool with a retractable roof on Serenity.
Children
A small playroom and vacation-season activities only. Crystal is an adult ship in tone, and we say so to families who ask.

Who it's for

  • Grandparents who want classic, attentive service
  • Couples who like a formal dining room and a ballroom
  • Travelers who want long itineraries with many ports

Who it isn't for

  • Families with children under ten
  • Travelers who want a very casual ship
  • Anyone who wants a yacht-sized ship

Our promise

We will say no.

We do not recommend a cruise because it is expensive, and we do not put people on the wrong ship. If Crystal is not right for your party, we will tell you and suggest the one that is, even if it costs less or is sold by someone else. We are an advisor, not a booking engine.

Speak to a specialist

Not sure Crystal is the right fit?

Tell us who's traveling and what matters most. We'll say honestly whether we'd book this line for you, or which one we'd choose instead.

Where they sail

Destinations

The walled old town of Dubrovnik and its harbour from above
May to June and September; July and August are warm and busy.

Adriatic & Croatia

Venice, Dubrovnik and Kotor in a week, on ships small enough for the old harbors.

Friendship Beach on Bequia in the Grenadines, palms over a quiet bay
December to April. Christmas and New Year sailings book 12 months ahead.

Caribbean

Winter sun for the whole family, on ships that make Christmas and half-term easy.

Sunset over the whitewashed houses of Oia, Santorini
June and September are ideal; July and August are hot and busy; October still swims.

Greek Islands

Small ships, island overnights, and a late season that runs into October.

The floating torii of Itsukushima shrine at sunset, Miyajima
Late March to April for blossom; October to November for fall color.

Japan

Kyoto, Hiroshima and the Inland Sea without the trains, hotels and luggage.

Positano stacked above the sea on the Amalfi coast
Late May to June and September to early October. July and August for school vacations, booked well ahead.

Mediterranean

The easiest great cruise there is: short flights, famous ports, and a ship for every kind of family.

Where they take you

Explore the regions with Crystal

A sense of the places in the regions this line sails. These regional photographs are inspiration; the itinerary confirms your ports and ship.

Have a budget in mind?

Tell us what you are looking for and the figure you have in mind. We will say what it buys on each line, and where the same money goes further.

Good to know

Crystal cruise FAQs

Is Crystal the same line it was before 2022?

Same ships and much of the same crew and style, but a different owner since 2023. The main changes are fewer cabins, larger suites and a slightly more inclusive fare.

Plan your Crystal cruise with Blackbury Travel.

Suites we would book: A Sapphire Veranda Suite on Crystal Serenity for a couple; an Aquamarine Veranda Suite if you want more room for the money.. Tell us who is traveling and when, and we will say which ship, which sailing and which deck, or whether another line would suit you better.

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